When clicking on a view in the navigator, while holding the Ctrl key, the second and following views are opened in a new tab. This powerful feature makes switching views (e.g. when on the phone) faster and easier.
Figure 21: Multiple views
Top 30 Improvements
Overall improvements to HP Service Desk client1 Modern “Smart Client” userinterface2 High Product QualityIT management improvements3 Online Click Once deployment
4 Multiple service pack supportImproved views5 Increased usability of Quick Views6 Flexible Console Layout 7 Composite View for "Service Today"8 More views available in Project9 Show the number of records ...10 Improved Grouping on ...11 Clearer Presentation Of Data in Tree Views12 Dockable Action Windows13 Quick Filter in Tree Views14 CMDB viewImproved reporting15 Enhanced Functionality for Views Printout16 Dashboard View for Quick Daily Statistics17 Advanced Graphical Chart Type Support Improved navigation18 Tabbed Views19 Quick Filter in Navigator20 Improved view selection21 All Views maintenance screen 22 Faster Multi Record NavigationImproved search options23 Quick Filter in Views24 Construction of Search Criteria25 complex ID queries possible26 complex date queries possible27 Extended search possibilities
Improved layout28 Attachments Management29 Mandatory Field Notification30 Automatic resizing
