Press Releases
September 28, 2011
PROLIN Awarded Goverment Research and Development Grant
San Mateo, California – PROLIN, an innovator in SaaS-based enterprise IT Service Management (ITSM) solutions, announced it has been awarded a €50,000 Research & Development grant from the government of the Netherlands Ministry of Economic Affairs, Agriculture and Innovation.
The grant was awarded for R&D activities targeting PROLIN’s innovative software engineering approach in developing ITSM as a Service, “Most competitive solutions are built on infrastructures that are antiquated and don’t serve the increasingly demanding needs of their customers,” said PROLIN CEO and founder Jerome H. Mol. “We are developing ITSM as a true service to companies – an easily scalable solution with predictable costs that will support the growth rate of any enterprise – on the ground or in the cloud.”
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The grant was awarded for R&D activities targeting PROLIN’s innovative software engineering approach in developing ITSM as a Service, “Most competitive solutions are built on infrastructures that are antiquated and don’t serve the increasingly demanding needs of their customers,” said PROLIN CEO and founder Jerome H. Mol. “We are developing ITSM as a true service to companies – an easily scalable solution with predictable costs that will support the growth rate of any enterprise – on the ground or in the cloud.”
readmore..
July 12, 2011
PROLIN Announces Smart Integration Server for Federated ITIL
San Mateo, California – PROLIN, an innovator in IT Service Management (ITSM), today announced PROLIN Smart Integration Server (SIS), designed to effectively and efficiently configure, manage, control and support data integration requirements. PROLIN SIS is an addition to PROLIN Smart Suite 10, which includes the PROLIN Power Server 10 and PROLIN Smart Client. PROLIN Smart Suite 10 is designed to smoothly replace HP Service Desk 4.5 and fulfil PROLIN’s mission to make life easy again for its customers. read more..
San Mateo, California – PROLIN, an innovator in IT Service Management (ITSM), today announced PROLIN Smart Integration Server (SIS), designed to effectively and efficiently configure, manage, control and support data integration requirements. PROLIN SIS is an addition to PROLIN Smart Suite 10, which includes the PROLIN Power Server 10 and PROLIN Smart Client. PROLIN Smart Suite 10 is designed to smoothly replace HP Service Desk 4.5 and fulfil PROLIN’s mission to make life easy again for its customers. read more..
June 14, 2011
PROLIN Adds Self-Service Portal and Service Catalog to Smart Suite 10– Extends Toolset for ITSM as a Service
SOA-Based for Flexible Integration--Works with HP Service Desk and HP Service Manager 7
San Mateo, California – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced PROLIN Self-Service Portal and Service Catalog, extensions to PROLIN Smart Suite 10, that leverage the power of web portals to efficiently deliver a full range of services directly to end users, on demand, without intervention by service personnel. PROLIN Self-Service Portal and Service Catalog also add key functionality for HP Service Desk 4.5, HP Service Manager 7, and HP Service Center customers, helping them protect and enhance their investments through non-disruptive, effortless, product extensions. read more...
SOA-Based for Flexible Integration--Works with HP Service Desk and HP Service Manager 7
San Mateo, California – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced PROLIN Self-Service Portal and Service Catalog, extensions to PROLIN Smart Suite 10, that leverage the power of web portals to efficiently deliver a full range of services directly to end users, on demand, without intervention by service personnel. PROLIN Self-Service Portal and Service Catalog also add key functionality for HP Service Desk 4.5, HP Service Manager 7, and HP Service Center customers, helping them protect and enhance their investments through non-disruptive, effortless, product extensions. read more...
April 6, 2011
PROLIN Extends Global Reach with Four New VARs in Europe and Asia
Number grows to 16 VARsaround the Globe
New PROLIN VARs: ITC, Germany; Eison, Poland; OpenVision, Thailand; and G2, Spain
San Mateo, California – PROLIN, an innovator in IT Service Management (ITSM), today announced the addition of four new partners to its Value Added Reseller (VAR) program. These VARs are from Germany, Poland, Thailand, and Spain. The VARs are uniform in their desire to offer their HP Service Desk customers a way forward using PROLIN’s Smart Suite 10 with Smart Client 10 and Power Server 10, and other add-on products. With PROLIN, HP Service Desk customers are able to protect, extend, and enhance their Service Desk investment with a non-disruptive path to the future of ITSM as a Service. read more..
New PROLIN VARs: ITC, Germany; Eison, Poland; OpenVision, Thailand; and G2, Spain
San Mateo, California – PROLIN, an innovator in IT Service Management (ITSM), today announced the addition of four new partners to its Value Added Reseller (VAR) program. These VARs are from Germany, Poland, Thailand, and Spain. The VARs are uniform in their desire to offer their HP Service Desk customers a way forward using PROLIN’s Smart Suite 10 with Smart Client 10 and Power Server 10, and other add-on products. With PROLIN, HP Service Desk customers are able to protect, extend, and enhance their Service Desk investment with a non-disruptive path to the future of ITSM as a Service. read more..
March 14, 2011
PROLIN Adds ITSM Sales Leader—Jaap Brinkman—to EMEA Sales Team for the Netherlands
San Mateo, California - PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced the addition of Jaap Brinkman, a leading sales executive for ITSM in the Netherlands, to the PROLIN EMEA sales team. Most recently Sales Manager for 2e2 Consulting, Jaap is experienced in partner and direct sales of ITSM solutions. Jaap will be responsible for one of PROLIN’s fastest growing regions, which already boasts key VARs and a fast growing number of successful customer engagements. read more..
PROLIN Adds ITSM Sales Leader—Jaap Brinkman—to EMEA Sales Team for the Netherlands
San Mateo, California - PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced the addition of Jaap Brinkman, a leading sales executive for ITSM in the Netherlands, to the PROLIN EMEA sales team. Most recently Sales Manager for 2e2 Consulting, Jaap is experienced in partner and direct sales of ITSM solutions. Jaap will be responsible for one of PROLIN’s fastest growing regions, which already boasts key VARs and a fast growing number of successful customer engagements. read more..
March 1, 2011
PROLIN, Gaining Traction in Key Markets, Adds Seasoned Executives to Partner Sales Team
San Mateo, California – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced the addition of three partner development and support team members in both the US and Europe. Gloria Canales in the US, and Gijsbert Groen and Zem De Oliveira in EMEA, each has deep experience in the ITSM space and strong backgrounds in channel partner relationship management. They join PROLIN as it accelerates its international growth by building an ITSM as a Service reseller channel, with partners in key markets worldwide. read more...
PROLIN, Gaining Traction in Key Markets, Adds Seasoned Executives to Partner Sales Team
San Mateo, California – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced the addition of three partner development and support team members in both the US and Europe. Gloria Canales in the US, and Gijsbert Groen and Zem De Oliveira in EMEA, each has deep experience in the ITSM space and strong backgrounds in channel partner relationship management. They join PROLIN as it accelerates its international growth by building an ITSM as a Service reseller channel, with partners in key markets worldwide. read more...
January 12, 2011
PROLIN Adds Sjaak Koole to Lead "Follow the Sun" Support Team for PROLIN ITSM as a Service
San Mateo, California – PROLIN, an innovator in IT Service Management (ITSM), today announced that Sjaak Koole has joined PROLIN as Chief Support Officer. Sjaak brings many years of international Information Communications Technology (ICT) management, support, and training experience to this new role where he will focus on expanding the PROLIN support team and delivering superior support to PROLIN customers and resellers around the world. read more...
PROLIN Adds Sjaak Koole to Lead "Follow the Sun" Support Team for PROLIN ITSM as a Service
San Mateo, California – PROLIN, an innovator in IT Service Management (ITSM), today announced that Sjaak Koole has joined PROLIN as Chief Support Officer. Sjaak brings many years of international Information Communications Technology (ICT) management, support, and training experience to this new role where he will focus on expanding the PROLIN support team and delivering superior support to PROLIN customers and resellers around the world. read more...
January 10, 2011
PROLIN Announces Eight New VARs for the US, Europe, Middle East, Africa, Russia and Australia—Over a Dozen Resellers Sign Up in First 3 Months New PROLIN VARs: GreenLight, IBS, Jjcon, NCC-Solutions, Nobel, Parallon, Synopse, and Xedis
San Mateo, California - PROLIN, an innovator in IT Service Management (ITSM), today announced the addition of eight new partners to its Value Added Reseller (VAR) program. These VARs are from around the globe — the US, Belgium, France, Germany, Russia, Greece, and Australia. The VARs offer their customers PROLIN's Smart Suite of Smart Client 10 and Power Server, and add-on products designed to protect, extend, enhance, and replace their HP Service Desk investment.
PROLIN Announces Eight New VARs for the US, Europe, Middle East, Africa, Russia and Australia—Over a Dozen Resellers Sign Up in First 3 Months New PROLIN VARs: GreenLight, IBS, Jjcon, NCC-Solutions, Nobel, Parallon, Synopse, and Xedis
San Mateo, California - PROLIN, an innovator in IT Service Management (ITSM), today announced the addition of eight new partners to its Value Added Reseller (VAR) program. These VARs are from around the globe — the US, Belgium, France, Germany, Russia, Greece, and Australia. The VARs offer their customers PROLIN's Smart Suite of Smart Client 10 and Power Server, and add-on products designed to protect, extend, enhance, and replace their HP Service Desk investment.
November 30, 2010
PROLIN Announces Smart Suite 10 – Power Server 10 and Smart Client 10 – To Replace
HP Service Desk 4.5 at Minimal Cost and No Risk
San Mateo, California–PROLIN, an innovator in IT Service Management (ITSM), today announced PROLIN Smart Suite 10 to replace HP Service Desk 4.5. PROLIN Smart Suite 10 includes both PROLIN's new Power Server 10 and the latest release of PROLIN Smart Client. PROLIN's mission is to make life easy again for its customers.
PROLIN Announces Smart Suite 10 – Power Server 10 and Smart Client 10 – To Replace
HP Service Desk 4.5 at Minimal Cost and No Risk
San Mateo, California–PROLIN, an innovator in IT Service Management (ITSM), today announced PROLIN Smart Suite 10 to replace HP Service Desk 4.5. PROLIN Smart Suite 10 includes both PROLIN's new Power Server 10 and the latest release of PROLIN Smart Client. PROLIN's mission is to make life easy again for its customers.
November 29, 2010
PROLIN Announces Business Data Analyzer for Real-Time Business Metrics Displayed on Striking Dashboards
San Mateo, California–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced PROLIN Business Data Analyzer, a best- of-breed, Web-based, visualization tool that helps PROLIN customers create custom dashboards of their most vital business information. PROLIN Business Data Analyzer adds key functionality for HP Service Desk 4.5, HP Service Manager 7, and HP Service Center customers, helping them protect and enhance their investments through non- disruptive, effortless, product extensions.
PROLIN Announces Business Data Analyzer for Real-Time Business Metrics Displayed on Striking Dashboards
San Mateo, California–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced PROLIN Business Data Analyzer, a best- of-breed, Web-based, visualization tool that helps PROLIN customers create custom dashboards of their most vital business information. PROLIN Business Data Analyzer adds key functionality for HP Service Desk 4.5, HP Service Manager 7, and HP Service Center customers, helping them protect and enhance their investments through non- disruptive, effortless, product extensions.
November 18, 2010
PROLIN Announces Reseller Partner Program and First Four VARs in US, Europe, and Australia
PROLIN VARs: BRT Australia, Business Generating Software, Solutions3 and Ultracomp
San Mateo, California–November 18, 2010–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced its Value Added Reseller (VAR) program and the first four partners to join the program. These VARs, the first of several in the pipeline, are Netherlands-based Business Generating Software (BGS) and Ultracomp, Solutions3 in the US, and BRT Australia. The VARs now offer their customers PROLIN's Smart Suite and add-on products for HP Service Desk 4.5, delivering true SaaS-based service management designed to protect and enhance their HP Service Desk investments through non-disruptive, effortless, product extensions.
PROLIN Announces Reseller Partner Program and First Four VARs in US, Europe, and Australia
PROLIN VARs: BRT Australia, Business Generating Software, Solutions3 and Ultracomp
San Mateo, California–November 18, 2010–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced its Value Added Reseller (VAR) program and the first four partners to join the program. These VARs, the first of several in the pipeline, are Netherlands-based Business Generating Software (BGS) and Ultracomp, Solutions3 in the US, and BRT Australia. The VARs now offer their customers PROLIN's Smart Suite and add-on products for HP Service Desk 4.5, delivering true SaaS-based service management designed to protect and enhance their HP Service Desk investments through non-disruptive, effortless, product extensions.
October 28, 2010
PROLIN to Showcase Smart Suite for HP Service Desk 4.5 at HP Software Universe 2010in Barcelona, Spain
San Mateo, California–October 28, 2010–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced that it will be showcasing its Smart Suite add-on products for HP Service Desk 4.5--including the latest release of its ground-breaking Smart Client 7--at the HP Universe 2010 conference in Barcelona, Spain, starting November 30th. PROLIN will also, for the first time, unveil its Business Analytics and IT Performance products.
PROLIN to Showcase Smart Suite for HP Service Desk 4.5 at HP Software Universe 2010in Barcelona, Spain
San Mateo, California–October 28, 2010–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced that it will be showcasing its Smart Suite add-on products for HP Service Desk 4.5--including the latest release of its ground-breaking Smart Client 7--at the HP Universe 2010 conference in Barcelona, Spain, starting November 30th. PROLIN will also, for the first time, unveil its Business Analytics and IT Performance products.
October 28, 2010
Stef Knaepkens Joins PROLIN as Chief Operating Officer to Accelerate Development of
Stef Knaepkens Joins PROLIN as Chief Operating Officer to Accelerate Development of
ITSM as a Service in Europe
San Mateo, California – October 28, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced that Stef Knaepkens, an IT management expert and member of the original PROLIN team, has joined PROLIN as Chief Operating Officer. Stef is responsible for operations throughout Europe and will also contribute to PROLIN's accelerated growth by driving innovation based on market demand for PROLIN's ITSM as a Service solutions.
San Mateo, California – October 28, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced that Stef Knaepkens, an IT management expert and member of the original PROLIN team, has joined PROLIN as Chief Operating Officer. Stef is responsible for operations throughout Europe and will also contribute to PROLIN's accelerated growth by driving innovation based on market demand for PROLIN's ITSM as a Service solutions.
October 21, 2010
PROLIN Adds Jim O'Gara, ITSM Channel Sales Expert, as Chief Commercial Officer
San Mateo, California – October 21, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced that Jim O'Gara, formerly Vice President of Business Development at FrontRange Solutions, has joined PROLIN to lead worldwide sales and channel development as Chief Commercial Officer. Jim joins PROLIN as it accelerates its international growth by building an ITSM as a Service reseller channel and field sales team.
PROLIN Adds Jim O'Gara, ITSM Channel Sales Expert, as Chief Commercial Officer
San Mateo, California – October 21, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced that Jim O'Gara, formerly Vice President of Business Development at FrontRange Solutions, has joined PROLIN to lead worldwide sales and channel development as Chief Commercial Officer. Jim joins PROLIN as it accelerates its international growth by building an ITSM as a Service reseller channel and field sales team.
October 12, 2010
PROLIN Opens Australian Sales and Support Office Expanding the Reach of its ITSM as a Service Suite
Melbourne Office Completes "Follow the Sun" Sales and Support Centers for PROLIN Customers and Resellers Worldwide
San Mateo, California–October 12, 2010–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced the opening of its Melbourne, Australia office as PROLIN's Asia Pacific regional sales and support center. The addition of the Australia center, to the established US and Netherlands centers, provides PROLIN resellers and customers worldwide with complete "Follow the Sun" sales and support.
PROLIN Opens Australian Sales and Support Office Expanding the Reach of its ITSM as a Service Suite
Melbourne Office Completes "Follow the Sun" Sales and Support Centers for PROLIN Customers and Resellers Worldwide
San Mateo, California–October 12, 2010–PROLIN, an innovator in SaaS-based IT Service Management (ITSM), today announced the opening of its Melbourne, Australia office as PROLIN's Asia Pacific regional sales and support center. The addition of the Australia center, to the established US and Netherlands centers, provides PROLIN resellers and customers worldwide with complete "Follow the Sun" sales and support.
September 13, 2010
PROLIN Opens R&D Center in Roseville, CA to Further Build Its ITSM as a Service Suite
IT Service Management Engineering Pros Recruited for New Center
San Mateo, California – September 13, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM) in the cloud, today announced the opening of a new Research and Development facility in Roseville, CA. Roseville, located near California's state capital Sacramento, is a hub of engineering talent focused on software innovation, and is home of several Hewlett-Packard engineering facilities. The Roseville R&D center will work hand-in-hand with PROLIN's Netherlands-based software development team, which is focused on developing PROLIN's Smart Client 7, a .Net user interface for HP Service Desk.
PROLIN Opens R&D Center in Roseville, CA to Further Build Its ITSM as a Service Suite
IT Service Management Engineering Pros Recruited for New Center
San Mateo, California – September 13, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM) in the cloud, today announced the opening of a new Research and Development facility in Roseville, CA. Roseville, located near California's state capital Sacramento, is a hub of engineering talent focused on software innovation, and is home of several Hewlett-Packard engineering facilities. The Roseville R&D center will work hand-in-hand with PROLIN's Netherlands-based software development team, which is focused on developing PROLIN's Smart Client 7, a .Net user interface for HP Service Desk.
April 27, 2010
PROLIN -- ITSM as a Service -- Launches Smart Client 7 for HP Service Desk
Woodside, California – April 27, 2010 – PROLIN, a pioneer in Service Desk software for IT Service Management (ITSM) and innovator in SaaS-based ITSM product development, today announced the company's re-formation and the commercial release of its first product, Smart Client 7. PROLIN's Smart Client 7 delivers a state-of-the-art, high-performance, smart client interface as a seamless add-on that extends the functionality of HP Service Desk 4.5. Hundreds of beta users have already benefited from their smooth transition to PROLIN's Smart Client 7.
PROLIN -- ITSM as a Service -- Launches Smart Client 7 for HP Service Desk
Woodside, California – April 27, 2010 – PROLIN, a pioneer in Service Desk software for IT Service Management (ITSM) and innovator in SaaS-based ITSM product development, today announced the company's re-formation and the commercial release of its first product, Smart Client 7. PROLIN's Smart Client 7 delivers a state-of-the-art, high-performance, smart client interface as a seamless add-on that extends the functionality of HP Service Desk 4.5. Hundreds of beta users have already benefited from their smooth transition to PROLIN's Smart Client 7.
January 1, 2010
PROLIN -- ITSM as a Service -- Adds Jan Maarten van Dongen, formerly HP Software CTO,
as its Chief Technology Officer
Woodside, California – January 1, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), built on its heritage as a leader in ITIL-based Service Desk software, announced that Jan Maarten van Dongen, formerly CTO of Hewlett-Packard Software, has joined the company as its Chief Technology Officer. Jan Maarten joins the company founded by Jerome H. Mol, founder of the original PROLIN, to design and develop a SaaS-based ITSM solution, created initially for the HP Service Desk.
PROLIN -- ITSM as a Service -- Adds Jan Maarten van Dongen, formerly HP Software CTO,
as its Chief Technology Officer
Woodside, California – January 1, 2010 – PROLIN, an innovator in SaaS-based IT Service Management (ITSM), built on its heritage as a leader in ITIL-based Service Desk software, announced that Jan Maarten van Dongen, formerly CTO of Hewlett-Packard Software, has joined the company as its Chief Technology Officer. Jan Maarten joins the company founded by Jerome H. Mol, founder of the original PROLIN, to design and develop a SaaS-based ITSM solution, created initially for the HP Service Desk.
