Top 30 Improvements

Overall improvements to HP Service Desk client
1 Modern “Smart Client” user
interface
2 High Product Quality
IT management improvements
3 Online Click Once deployment

4 Multiple service pack support
Improved views
5 Increased usability of Quick Views
6 Flexible Console Layout
7 Composite View for "Service Today"
8 More views available in Project
9 Show the number of records ...
10 Improved Grouping on ...
11 Clearer Presentation Of Data in Tree Views
12 Dockable Action Windows
13 Quick Filter in Tree Views
14 CMDB view
Improved reporting
15 Enhanced Functionality for Views Printout
16 Dashboard View for Quick Daily Statistics
17 Advanced Graphical Chart Type Support
Improved navigation
18 Tabbed Views
19 Quick Filter in Navigator
20 Improved view selection
21 All Views maintenance screen
22 Faster Multi Record Navigation
Improved search options
23 Quick Filter in Views
24 Construction of Search Criteria
25 complex ID queries possible
26 complex date queries possible
27 Extended search possibilities

Improved layout
28 Attachments Management
29 Mandatory Field Notification
30 Automatic resizing