About us


About PROLIN, Inc.

PROLIN, Inc., an ITSM Service Desk leader that was acquired by Hewlett Packard in 1997, has been reestablished by its original founders to develop and deliver new, innovative, fun solutions to revitalize IT Service Management. PROLIN’s first product, Smart Client 7 for HP Service Desk 4.5, combines the team’s deep expertise as pioneers in ITSM and ITIL with the latest techniques in test-driven software development methodologies, and delivers over 25 improvements to HP Service Desk client interface. With global offices and a growing team, PROLIN’s mission is to, once again, change IT Service Management with leading-edge tools that improve productivity and drive down costs.


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